Refund policy
Due to the handmade nature of our items, all sales are final, and we are unable to accept returns or exchanges. We encourage you to review product descriptions, dimensions, and images carefully before making a purchase.
If you have any questions or concerns about an item before ordering, please don’t hesitate to contact us. We’re happy to assist you and provide additional information to ensure your satisfaction.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
Please note that all sales are final, and we do not offer refunds once your order has shipped. This policy is in place due to the handcrafted nature of our items, ensuring every piece is custom-made with care.
If you have any questions or concerns about a product before making your purchase, please feel free to reach out. We are happy to provide additional details or support to help you make an informed decision.
